Domain services

City of Duncanville Launches Redesigned Website and New Domain

Duncanville, TX – On November 22, 2022, the City of Duncanville launched the new The new site has an eye-catching redesign, can be viewed on any device, and meets ADA compliance standards for users who use assistive technologies.

According to the City of Duncanville, the website receives more than 420,000 annual visits from users looking to learn more about their community, make utility payments or search for information about city services. The new website is designed to be more user-friendly with restructured navigation to reflect city priorities for residents, businesses and visitors.

Duncanville has also integrated the new OurDuncanville, which can be used by residents and businesses to submit and track non-emergency service requests, get real-time updates, and easily find information. OurDuncanville includes a map function, which will inform you of other requests and work in progress in Duncanville.

Residents will now visit According to the City’s Information Technology Department, using a .gov domain provides visitors with a level of confidence that the City of Duncanville’s website is a legitimate, official government resource. A .gov domain is only available to US-based government and public entities.

The new website went live on Tuesday, November 22, 2022. Improvements continue. To report issues, residents and businesses are asked to contact To add to your bookmarks today!

The Town of Duncanville launches OurDuncanville


The Town of Duncanville is proud to announce the launch, on November 22, 2022, of its brand new platform, OurDuncanville, powered by SeeClickFix. OurDuncanville is a community-driven request management system that bridges the gap between voters and city officials to improve city services.

OurDuncanville has been integrated into the recently launched Residents visiting the website can search for “Report a problem” and will be redirected to the new portal. Using free web tools, citizens of Duncanville are now able to provide city staff with photos, videos, specific descriptions and other valuable information needed to troubleshoot issues more efficiently.

Additionally, OurDuncanville provides City of Duncanville officials with a centralized system to manage issues from inception to resolution, engaging citizens throughout the process.

OurDuncanville is the fastest, easiest way for residents of Duncanville to actively engage with city officials and help improve our town.